Fulfillment by Amazon (FBA) Policies
Salal Wholesale Supply Co. follows Amazon Fulfillment by Amazon (FBA) guidelines to ensure a consistent, reliable, and customer-focused fulfillment experience.
Order Fulfillment
Orders fulfilled through Amazon FBA are processed, packed, and shipped directly by Amazon. Shipping timelines, carrier selection, and delivery standards are managed according to Amazon’s fulfillment policies.
Shipping & Delivery
- Orders are dispatched in accordance with Amazon’s shipping estimates
- Delivery times may vary based on destination and selected shipping method
- Tracking information is provided automatically by Amazon once the order is shipped
Packaging StandardsAll products are prepared, labeled, and packaged in compliance with Amazon FBA requirements to ensure safe handling, storage, and delivery.
Returns & Refunds
Returns and refunds for FBA orders are handled in accordance with Amazon’s Return Policy. Eligible items may be returned within the applicable return window as determined by Amazon.
Refunds are issued after Amazon receives and inspects the returned item, subject to Amazon’s refund eligibility criteria.
Damaged or Lost Items
If an item is damaged during fulfillment or lost while in Amazon’s possession, Amazon will process claims and reimbursements according to its FBA reimbursement policy.
Customer Support
Customer service for FBA orders, including shipping inquiries, returns, and refunds, is primarily managed by Amazon’s customer support team.
For product-related or wholesale inquiries, customers may contact us directly:
Pricing & Availability
Product pricing, stock availability, and fulfillment eligibility are subject to change based on inventory levels and Amazon marketplace conditions.
Policy Compliance
Salal Wholesale Supply Co. strictly adheres to Amazon’s marketplace policies, including product quality standards, fulfillment requirements, and customer satisfaction guidelines.
Disclaimer
Amazon FBA policies may be updated from time to time. Customers are encouraged to review Amazon’s official policies for the most current information regarding fulfillment, shipping, and returns.